You have entered into an Envoyage Membership Agreement with Flight Centre Travel Group (USA) Inc dba Envoyage (the “Company”) ("the Agreement"). Pursuant to the Agreement, the following applies:
Section 1: Additional Membership Offerings & Fees
Additional Membership Offering means any additional offerings by the Company to the Membership that you may subscribe to as part of your Membership. Such Additional Membership Offerings may be changed, modified or varied by the Company from time to time.
Please note: Some of these Additional Membership Offering subscriptions are available now, and some will be available in the future.
Additional Membership Offerings:
- Invites to Conferences & events: Annual Worldwide conference and other events will have additional fees, to be advised at the time of registration.
- Specialist Communities: Specialist Communities are available by invite only, based on verified sales volume in a travel category. Each specialist community will have an annual fee to enroll, to be advised at the time of launch of the community.
- Envoyage Group Travel Community - Launching January 2025
- Envoyage Corporate Travel Community - TBD 2025
- Envoyage Luxury Travel Community - TBD 2025
- Marketing Suite & Services - Basic services included in Encompass membership. Additional services available for a fee.
- Envoyage Data & Insights Reporting - Basic services included in membership, custom solutions available for additional fees, to be advised via account management services.
Additional Membership Offering Fees means the Fees paid by the Members to the Company for any Additional Membership Offering. Such Additional Membership Offerings Fees may be changed, modified or varied by the Company from time to time.
- Fees will be advised for each Additional Membership Offering at the time the offering is made available to the membership network.
- Additional Membership Offerings are not mandatory and are subject to the discretion of the member to take up the offer.
Section 2: Commissions
Commission means the Supplier’s Commission or the Envoyage Collection Product Commission and if applicable includes the Front-End Commission and/or the Override Commission paid by the Company to the Member.
Front-End Commission means either the front-end commission amount payable with respect to the sale by the Member of the: (i) Product as advised by the Supplier when meeting the Supplier Commission Tiers; or (ii) Envoyage Collection Product as advised by the Company when meeting the Company Member Tiers as more specifically set out below. In both instances, specifically excludes any Override Commission.
Envoyage Collection Product: Land Commission Tiers
|
Total Annual Land Volume Qualification |
$250,000 |
$500,000 |
$750,000 |
$1,000,000 |
$1,250,000 |
|||
|
Category |
Source |
Range |
Standard |
Tier 1 |
Tier 2 |
Tier 3 |
Tier 4 |
Tier 5 |
|
Hotel |
Helio |
Most Products |
11% |
12% |
13% |
14% |
15% |
16% |
|
Hotel Groups |
Softrip |
Range of Hotels |
11% |
12% |
13% |
14% |
15% |
16% |
|
Hotel |
Helio |
Select Products |
11% |
11% |
11% |
11% |
11% |
11% |
|
Car |
Helio |
All |
7% |
8% |
9% |
10% |
10% |
10% |
|
Sightseeing |
Helio |
All |
10% |
11% |
12% |
12% |
12% |
12% |
|
Transfers |
Helio |
All |
10% |
11% |
12% |
12% |
12% |
12% |
(Scroll for more information)
Envoyage Collection Product: Land Commission Tiers terms:
- Commission tiers are applicable on products sold via HELiO & via our Group Center.
- New Essentials & Encompass members will begin at Tier 3, for a period of 12 months.
- Annual Releveling takes place in July, with the first releveling happening in July 2025.
- Changes to commission levels apply to all new bookings made post the change.
- Existing bookings remain at the commission level active at the time the booking was made.
- Commission Levels are subject to change based on a material change of Envoyage supplier agreements
Commission Overrides
- Commission Overrides may be applicable to an agency based on tthe following conditions:
- Promotional overrides offered from time to time with our preferred partners within our Land & Air Marketplace and Group Center.
- Override incentive programs offered to our Encompass membership on a quarterly or annual basis; based on volumes with our preferred partner program
- Invitation in a specialist community
Capitalized terms not defined above will have the meaning described in the Agreement. For the avoidance of doubt, in event of any inconsistency between the above and the Agreement, this Agreement will prevail.